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Renaissance Philadelphia Airport Hotel

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Important Hotel Information

  • All Marriott Brands in North America, with the exception of Marriott Vacations Club International, have a smoke-free policy. Guests are permitted to smoke in designated areas outside the building.

Renaissance Philadelphia Airport Hotel

500 Stevens Drive
Philadelphia, PA US 19113 Map It
Philadelphia

Reviews

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  • Not a 4-star hotel

    12/30/2008

    This is listed as a 4-star hotel and it is far from that. let me start by saying that hopefully you made meal plans in philly, because there is ...

    This is listed as a 4-star hotel and it is far from that. Let me start by saying that hopefully you made meal plans in Philly, because there is nothing nearby the hotel except car repair shops. The hotel food is expensive ($30 for breakfast for 2 people), and the only vending machines there sell sodas, so bring your own snacks. Housekeeping is LAZY and LOUD. Doors being slammed heavily and constantly (forget that afternoon nap); our room service tray from breakfast sat outside our room in the public hallway from 8:00 a.m. until 6 p.m. that evening, so no promp collection of that and you get to stare at everyone's breakfast leftovers. Speaking of that, they never picked up our breakfast card (you check what you want for breakfast and hang it on your door to be collected before midnight) and we happened to be on a tight schedule, so we had to call down and they said they would ""rush"" it to us. Hallways looked like they hadn't been vacuumed in months. Our shower was never cleaned (still had hair in it!). The inside of the toilet bowl (right under the rim) was BLACK. The toilet kept clogging. Furniture was very old and beat-up looking. The bed was comfortable and looked clean but the carpeting and wallpaper didn't look too good. Outdated decor. You get what you pay for, so if you're looking for a deal and don't plan on staying too long, this is fine, but if you want good service and higher standards of cleanliness, spend a bit more and stay elsewhere. But like I said, this is definitely NOT and NOWHERE NEAR being a 4-star hotel.

  • Not up to Four Star Standard

    08/20/2008

    Price does not match hotel condition. the room has strond odor, bathroom light switch and exhaust ventilation are filthy. if you accidentally touch the wall paper, you will have white ...

    Price does not match hotel condition. The room has strond odor, bathroom light switch and exhaust ventilation are filthy. If you accidentally touch the wall paper, you will have white powder on your hand. Most of the Staff are friendly, except the operator and the night shift front desk supervisor. Room quality for one: Price vs. condition

  • Great place to stay!

    06/03/2008

    Our accommodations far exceeded our expectatons. our room was large and cheerful. hotel staff was, without exception, helpful, courteous and cheerful. and the restaurant was exceptonal. we would happily stay ...

    Our accommodations far exceeded our expectatons. Our room was large and cheerful. Hotel staff was, without exception, helpful, courteous and cheerful. And the restaurant was exceptonal. We would happily stay at this hotel on any visit to Philadelphia.

  • alright--but expected more

    03/30/2008

    The hotel was a little difficult to get to from the airport, but it was not far from it at all. the building was nicely furnished and the staff was ...

    The hotel was a little difficult to get to from the airport, but it was not far from it at all. The building was nicely furnished and the staff was friendly and helpful. My biggest dislike with this hotel was that the room service was extremely expensive and totally not worth the price. My husband and I don't mind spending on good food, but the menu lacked imagination and variety. When the food was delivered, the dishes were not garnished and were just too plain. We paid $14.00 for a small bowl of fruit and a tiny muffin, $12 for 2 eggs, potatoes and toast and the night before, $60.00 for chicken and pasta. On top of that, they said that they could not bill our room for the service so we had to pay them cash. We stayed for 5 days--ordered room service twice and learned from our mistakes. If you are going to stay here--plan to order take-out.

  • One Of The BEST Hotels we ever stayed at!!!

    08/28/2007

    We stayed at this hotel on the eve of our flight to jamaica. from the moment we entered the front desk to the bus ride to the airport the next ...

    We stayed at this hotel on the eve of our flight to Jamaica. From the moment we entered the front desk to the bus ride to the airport the next day, and back to the hotel the following week from the airport everything went very smoothly. I can be a bit of a picky person when it comes to cleanliness and this was by far the perfect fit. The front desk was the best I've seen ever for service. I know we are going to stay here again even if its not to catch a flight.

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