Days Inn and Suites Sea World -airport
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from $78.20 USD
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Reviews
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POWER DOWN! NO BACK UP SYSTEM
07/06/2009Power was down when we arrived. however no one told us before checking in. when we got into the room it was dark and smelled very bad. the building is ...
POWER WAS DOWN WHEN WE ARRIVED. HOWEVER NO ONE TOLD US BEFORE CHECKING IN. WHEN WE GOT INTO THE ROOM IT WAS DARK AND SMELLED VERY BAD. THE BUILDING IS VERY DIRTY. DONT TRUST THE PICTURES. MY KIDS WERE FRIGHTENED WHEN WE GOT INTO THE DARK ROOM. THEY DID NOT UNDERSTAND WHAT WAS GOING ON. WE WERE OFFERED TWO ROOMS. WHO WANTS TO SPLIT THE FAMILY WHEN WE WERE THERE TO SPEND TIME TOGETHER. WE WILL NEVER STAY THEY AGAIN. IF WE WOULD OF LEFT WE WOULD STILL BE CHARGE A CANCELLATION FEE.VERY BAD EXPERICE.
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Won't trust a Days Inn Again!!!!
08/28/2008We arrived late at night with 2 small children and no rental car to find out there was a computer problem and they did not have our reservation on file. ...
We arrived late at night with 2 small children and no rental car to find out there was a computer problem and they did not have our reservation on file. They were able to find us room, when we got to our room it was 85 degrees and the air conditioning was broken not to mention that the pull out couch for the kids was broken and there was some leftover trash in one of the waste buckets. First thing in the morning, we informed and reminded the hotel staff several times that we would like the air conditioner to either be fixed, or move us to a new room with air conditioning, and please move our luggage, which we packed up, to the new room. We decided to eat breakfast at the hotel since it was included in our stay. I have never been to a hotel where breakfast was such a disaster. It was so bad that we decided to forgo the breakfast included in our stay and buy it elsewhere. Little to our surprise, nothing had been done about the air conditioner or moving us to another room. It was late at night with two little kids and no rental car. After some more complaining, they agreed to at least partially compensate us again for the night and provided us with their office fan. Overall, while the hotel staff was incompetent and didn?t communicate well between shifts, they were nice and professional about walking the tightrope between taking care of the customer versus representing the interests of the hotel.The Days Inn corporation should really do a better job of choosing the franchises that get to represent their name. Neither my husband a frequent business traveler nor I can trust the Days Inn product anymore.
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Helpful front desk, great shuttle service, but dirty room.
06/06/2008We booked a non-smoking room two months in advance, and upon arrival were told there was a mix-up and we could only have a smoking room. they were ...
We booked a non-smoking room two months in advance, and upon arrival were told there was a mix-up and we could only have a smoking room. They were totally booked, so it was that or try our luck last-minute somewhere else. They were very friendly at the front desk. They did upgrade us to a suite at no additional charge which made up for the fact that the room smelled heavily of smoke. The toilet was clogged when we arrived, but they did fix it immediately. The floor was filthy, and the place was a little run-down. The cleaning crew only half-way serviced the room. Area was not the safest looking, but just a few miles from Sea World (not close enough to walk). The free breakfast was very good, but the line was a bit long at times. The free shuttle service to the zoo and Sea World were fantastic. The drivers were very friendly and always on time.
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GOING CRUSING???
04/14/2008We were on one of the cruise ships and needed a place close to the pier, as well as not far from the airport.
a complimentary shuttle and breakfast ...We were on one of the cruise ships and needed a place close to the pier, as well as not far from the airport.
A complimentary shuttle and breakfast was an added requirement not knowing distance around the city.
We called for the shuttle upon getting off the ship, and within 5 minutes they were there. Our driver knew the best places to eat, and where to go shopping, even offering to take us to the mall after we got settled in. Shopping, the cruise pier, and the airport are all within 10 minutes or so from this hotel.
The hotel had a complimentary breakfast and although we were unable to sample due to time constraints is always a money saver.
The room was clean, quiet, staff friendly and helpful. The only drawback was there are three buildings, so you had to pull your luggage across a parking lot to an elevator. Directions from staff could have been more helpful ie: a card saying exactly where your room was. Other than that, for $99.00 for the night - great stay. -
Great Value
08/03/2007My family of 5 stayed at the hotel for 8 nights and were very pleased with our stay. hotel was in a convenient location close to sights and highways. rooms ...
My family of 5 stayed at the hotel for 8 nights and were very pleased with our stay. Hotel was in a convenient location close to sights and highways. Rooms were clean and good size (we had a 2 -double suite with pullout couch). Kids enjoyed heated pool (though small). Excellent hot breakfast of scrambled eggs, pancakes, toast, or cereal included. Convenient shuttle service to Sea World and trolley. They offered a great rate for US Gov't ID card holders (< $*/night) - FANTASTIC VALUE. Downsides would be neighborhood a little dingy (night clubs, etc.) and parking lot too small, but can't beat the price.