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Nice Place
07/10/2009I was visiting from la calf very nice location realy enjoyed my stay people was so nice i would stay here any time real nice city and holtel rate was ...
i was visiting from LA Calf Very nice location realy enjoyed my stay people was so nice i would stay here any time real nice city and Holtel rate was real resonable
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Wonderful Hotel!
07/02/2009These hotel made me feel right at home! it is beautifully renovated. the staff has the best customer service skills. the room smelled fresh and was a comfortable temperature. i ...
These hotel made me feel right at home! It is beautifully renovated. The staff has the best customer service skills. The room smelled fresh and was a comfortable temperature. I enjoy the hotel pool. The breakfast is the best I have ever had in any hotel. I will be returning again!
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85 degrees in room, staff lied to us!! HORRIBLE!!!!
03/13/2009We checked in with our 18 month old son at 11pm at night on a saturday. we had flown across country from california to dulles and then drove in a ...
We checked in with our 18 month old son at 11pm at night on a Saturday. We had flown across country from California to Dulles and then drove in a rental car to Richmond. We travel with a portable temperature sensor to keep our climate good for baby. Our room was 85 DEGREES! We turned on the ""air conditioner"" and the room got HOTTER! We asked the front desk for a fan and they did not have anymore available but they then LIED to us and said that management would turn on the air conditioner on Sunday. My fiance drove clear across town to a relative's house at 1:20 am and borrowed a fan. The window in our room did not have a screen on it, so we were lucky that our child was cooperative to stay in his crib. Mind you, the baby was awake the whole night because he was sweating to death from the heat. The fan brought the room down to 77 degrees at 5:00 am, but then the temperature started to rise again. I went down for the breakfast at 7:00 am and I mentioned to the front desk guy that we really looked forward to the a/c being turned on. He said, ""oh, i am sorry ma'am, we just turned off the heat, we are not planning to turn on the air conditioning... just run the fan in your room and leave the window open"" WE HAVE AN 18 MONTH OLD BABY, WE CANNOT LEAVE A WINDOW OPEN WITHOUT A SCREEN IN THE WINDOW!!!! Also, the breakfast was disgusting. I would give this hotel negative stars if it were possible. BE WARNED... DO NOT STAY HERE!!!! Also, we had a room with 2 queen beds and 1 of the queens was BROKEN.
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Much improved from previous reviews!!!
01/05/2009I was hesitant to book here because of the poor reviews, but bargain weekend rate convinced me to try it. good points: excellent location on broad street just a few ...
I was hesitant to book here because of the poor reviews, but bargain weekend rate convinced me to try it. Good Points: excellent location on Broad Street just a few blocks from Science Musuem/IMAX, easy to find from Interstate and easy to access other Richmond attractions from here, adjacent to free parking lot, free breakfast, room updated and clean, staff very friendly and helpful. Weak Points: we hit during an unusual warm spell in December and could not get AC to cut on so room was too hot, location is in older commercial part of city so no nice views and I would advise using extreme caution walking or jogging streets around hotel. We believe this is an older hotel previously operated under another name, but all the facilities appear to be newly renovated with fresh paint and new furnishings. The conference rooms were set up for an event, the cafe where the breakfast was served was clean with a nice assortment of food choices. I would not hesitate to stay here again.
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rooms were the dirtiest i ever saw
11/07/2008Bunk houses in the wild west surely were cleaner.paper cups left on floor-after beds made,hair on counter ..we looked at three rooms .all three had food or ...
bunk houses in the wild west surely were cleaner.paper cups left on floor-after beds made,hair on counter ..we looked at three rooms .all three had food or paper or junk.this place deserves no stars ,none.run for your life