Reviews

• Not worth the money

  Submitted on: 05/16/2008

  Not only was the hotel expensive, but the hotel also charges rediculous additional costs for parking, bottled water and internet service. although the room was o.k. and the bed ...

  Not only was the hotel expensive, but the hotel also charges rediculous additional costs for parking, bottled water and internet service. Although the room was o.k. and the bed was comfortable, the bathroom was dirty and the wallpaper was peeling. I also found it disturbing that the hotel is following no "green" or water conservation efforts. The staff was "business-like" but certainly not overly friendly. Never saw a smile! Staff would open the front door - but not say a word. No hello; no have a nice day - nothing. This hotel was certainly not a friendly entry for a visitor to the city of Richmond. Hotel lacks good eating alternatives. The one restaurant had rude wait staff, and the food was nothing to write home about. And Starbucks as the only alternative just doesn't cut it. Starbucks is a way over-rated coffee break - acceptable only when nothing else exists (which in this case was the case!) This hotel is way over priced for what you get. When I spend this kind of money I want my comfortable bed to be in a spotlessly clean and updated room, I want good coffee, I want free wi-fi, and I most importantly want a hotel staff that obviously appreciates me and my patronage.

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  • Staff And Service
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  • Value For Money
  • Security Safety
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• overrated hotel

  Submitted on: 03/25/2007

  A very over rated hotel. bad experience from the time we checked in till the time we left. reservations screwed up, front desk did nothing to help us very rude. ...

  A very over rated hotel. Bad experience from the time we checked in till the time we left. Reservations screwed up, front desk did nothing to help us very rude. Location is the only positive thing I can say about this hotel.

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• Great Value

  Submitted on: 02/19/2007

  This is actually my 5th stay and i am very pleased with this hotel. everyone is friendly, the rooms are always immaculate and you get a lot for the money. ...

  This is actually my 5th stay and I am very pleased with this hotel. Everyone is friendly, the rooms are always immaculate and you get a lot for the money. The location is convenient to many shops, attractions and restaurants.

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• Good weekend retreat

  Submitted on: 10/06/2006

  All was great except parking, which is $19 each time you go in and out of the parking garage.

  All was great except parking, which is $19 each time you go in and out of the parking garage.

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