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Lousy for a Hilton
08/03/2009This was the worst hilton i have ever seen. if you read all of these reviews, they are all right in line with the experience you will have. the hotel ...
This was the worst Hilton I have ever seen. If you read all of these reviews, they are all right in line with the experience you will have. The hotel itself and lobby are wonderful, but the rooms are another story. They are in very poor condition and dirty. Paint chips falling from the ceiling and tiny bathrooms. The closet door would barely open and kept falling off... and the sliding glass door to the balcony took considerable strength to open and close. On top of all of this the service was HORRIBLE. They were all rude. We stayed 7 nights and only had maid service twice. The rest of the nights we had to deal with trying to call down for clean towels that took forever to arrive. We eventually had to just take towels from the pool area to use. During our stay, the emergency alarms went off twoce. The first one we found out was a false alarm, but you would never have known because the staff just went about their business. The next was supposeldy a drill for the staff, but the alarm itself made no mention of it. Very poor management. The pool is OK, but given your choices in that area, no where near in line with competitors. For the money, stay anywhere else but here!
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FIlthy Digusting Do Not Waste Your Money!
07/13/2009The air conditioning broke the first day and by the second day water from the air conditioning leaked through the ceiling and down the walls. there were patches and bubble ...
THe air conditioning broke the first day and by the second day water from the air conditioning leaked through the ceiling and down the walls. There were patches and bubble spots all over the ceiling and walls so this was not a one time thing. The bathroom tile was dirty and cracked and the tub was so filthy and clogged with hair the tub wouldn't drain. Our room keys malfunctioned almost every time we tried to use them so we got locked out and had to go to the front desk at aleast 5 times or woke up someone sleeping. One morning my husband turned on the water to take a shower and scalding hot water came out filled with dirt and sand. This was disgusting. It was a disgrace. THey did move us to another room after the air malfunction but then the stains on the ceiling and walls, filthy bathroom were the same and then the water filled with dirt and sand shot out. They refunded one out of the 5 nights, but really we should have received a full refund. We paid $*** a night and it was a miserable week. We wanted a nice relaxing vacation and were very disappointed. Not up to what you expect from Hilton. Oh- to add to the tackiness the maids yelled at each other and were rude to the guests. The day of check out a maid banged on our door to ""make sure we were leaving"" as she put it. I am still angry that we paid good money to be in ""hell"" basically. Do not stay at this dump.
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Not a good experience at the Hilton
07/12/2009I was surprised that despite having reservation from 2 july to 4 july, i was about to be kcked out on the 4th noon. i was lucky that i came ...
I was surprised that despite having reservation from 2 July to 4 July, I was about to be kcked out on the 4th noon. I was lucky that I came back to the room after having lunch to see this happening. My belongings were already packed to be taken out. However, the manager of the house keeping was a nice lady. She immediately recognized the problem as a computer glitch and appologized. She also provided me with some snacks and a bottle of wine for the 4th of July evening. That was very nice and kind of her. But it still bothers me how such a reputed hotel could do it to one its guest. Obviously, I'll have to think twice to book next time at the Hilton.
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The Worst Hilton
07/03/2009If you ignore the reviews, you'll regret it!!! this is not a 4 star hotel, ugly and dirty for a hilton, u get a 2 star hotel for a ...
If you ignore the reviews, you'll regret it!!! This is not a 4 star hotel, ugly and dirty for a Hilton, u get a 2 star hotel for a 4 star price
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Will definitely come back !!
06/10/2009I recommend this hotel. staff are very friendly & helpful. hotel is clean and worth the money especially with kids. my family & i were really satisfied overall. good job!
I recommend this hotel. Staff are very friendly & helpful. Hotel is clean and worth the money especially with kids. My family & I were really satisfied overall. Good job!